My telescoping wand has stopped telescoping. Is it covered under warranty, or do I need to purchase a new one?

The telescopic wand is not covered under warranty but we do have a 30 day delivery guarantee on accessories. If it is within 30 days please supply the serial number for us to verify. If not you will need to purchase the section of the wand that is telescopic. This is part number 601045.

does the face come off like the other henry vacuums or is it permanently attached to the front of the vacuum?

Yes, just like the other Henry vacuums, for this model, HVR 160, you can remove the smiley face as well, and it will become a red vacuum without the face.

Does this one come with the carpet roller attachment?

I'm not sure what a carpet roller attachment is, but this vacuum comes with a floor tool that can clean carpets or hard floors by flipping the switch on the tool. Please email us at info@nacecare so we can send you pictures with details. Thank you

Why would one purchase the James over Henry160? I'm unsure of the differences except for the weight and cord.

I believe james is smaller and lighter and yes, the cord difference. I love my henry!!! It's replaces my broom and I don't have to take it apart like my last vacuum when it got clogged all the time. Definitely worth every penny!

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Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

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NaceCare Canister vac, red

Product ID: 67262629

Details

Brand
Numatic
Filter Type
HEPA Filter
Power Source
Corded
Special Feature
Compact
Surface Recommendation
All floors

⚡680W high-efficiency motor

🔌Extra-long power cord & hose

🧹TriTex HEPA filtration system

£849.30

Duties & taxes included

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Sold byAmazon GuernseyDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🧼 Compact Clean, Big Impact – Don’t Miss Out on Henry’s Power!

QUIET DURABLE - Runs at a low 79 dB with robust build quality designed to last through countless cleanups.
COMPACT POWERHOUSE - All the suction and reliability of Henry in a sleek, space-saving design.
EFFORTLESS STORAGE - Onboard tool storage plus easy cord rewind keeps your space tidy and ready to go.
ADVANCED FILTRATION - TriTex HEPA filter traps fine dust and allergens for a cleaner home environment.
VERSATILE CLEANING KIT - Includes combo floor tool, dusting brush, upholstery brush, and crevice tool for every surface.

The NaceCare Canister Vac 160 model delivers the legendary suction and reliability of the full-size Henry vacuum in a compact, lightweight design. Powered by a 680-watt motor and equipped with TriTex HEPA filtration, it ensures superior dust and allergen capture. Its versatile accessory kit and long power cord make it perfect for multi-surface cleaning, while onboard storage and easy cord rewind keep your space organized. Ideal for professionals seeking efficient, quiet, and durable cleaning performance.

Specifications

ASIN	B076BTX4M3
Amperage	5.67 A
Best Sellers Rank	#199,099 in Industrial & Scientific ( See Top 100 in Industrial & Scientific ) #55 in Commercial Indoor Canister Vacuums
Brand Name	Numatic
Capacity	1.6 gallons
Color	Red
Control Method	Touch
Controller Type	Push Button
Customer Reviews	4.3 4.3 out of 5 stars (191)
Filter Type	HEPA Filter
Finish Types	Glossy
Form Factor	Cannister
Global Trade Identification Number	05028965694794
Included Components	Combo floor tool, dusting brush, upholstery crevice tool
Indoor Outdoor Usage	Indoor
Item Dimensions L x W x H	28"L x 15"W x 68"H
Item Type Name	aceCare HVR 160 Henry 160 Canister Vacuum with AST0 kit
Item Weight	19.3 pounds
Manufacturer	NaceCare Solutions
Maximum Suction	1.2 inches
Model Name	aceCare HVR 160 Henry 160 Canister Vacuum with AST0 kit
Model Number	903361
Noise Level	79 db
Number of Handles	1
Number of Items	1
Number of Power Levels	1
Number of Wheels	4
Other Special Features of the Product	Compact
Power Source	Corded Electric
Recommended Uses For Product	Carpet, Hard Floor
Series Number	903361
Style Name	Canister
Surface Recommendation	All floors
Unit Count	1 Count
Voltage	120 volts
Wattage	680 watts

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

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The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

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£849.30

Duties & taxes included

In stock

Sold byAmazon GuernseyDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Guernsey.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

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The delivery time was excellent, and the packaging was secure.

2 months ago

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Perfect platform for hard-to-find items. Delivery was prompt.

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