The Executive Guide to care Kaizen

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Review ------ Without exception, the leadership of the system is the determinant of success or failure in Lean transformation. The Executive Guide to care Kaizen is a focused and concise guide for that journey, a must read for those who have that responsibility. - Dave Munch, MD Senior Vice President and Chief Clinical Officer, care Performance Partners I believe that Kaizen is essentially a "human business." Management must meet diversified requirements of its employees, customers, stakeholders, suppliers, and its community. In this sense, the care profession can probably best benefit from Kaizen because its central task is people. I am honored to write the foreword to care Kaizen by Mark Graban and Joseph Swartz. - Masaaki Imai Author of KAIZEN and Gemba Kaizen At a time when many hospitals and systems have relegated Lean to the "Project of the Month Club", Graban and Swartz remind us of the fundamentals that help organizations keep their Lean initiatives alive and thriving. I hope everyone reads this book and recommits to the fundamentals of Lean, particularly the involvement of frontline staff in process redesign. - Fred Slunecka Chief Operating Officer, Avera Unleashing the energy and creativity of every employee to solve problems everyday should be the sole focus of every care leader. This book provides examples of front line staff coming up with solutions to problems on their own and implementing them. care leaders need to read this book to understand that their management role must radically change to one of supporting daily kaizen if quality safety and cost are to improve in care. - John Toussaint, MD CEO, ThedaCare Center for care Value Author, On the Mend and Potent Medicine In their book, Graban and Swartz create a road for using incremental, staff driven changes to inculcate performance improvement into the culture of an organization in a sustainable manner. This book represents a wonderful resource for care leaders looking to foster innovation at all levels. - Brett D. Lee, Ph.D., FACHE CEO, Lake Pointe Network Read more ( javascript:void(0) ) About the Author ---------------- Mark Graban is an author, consultant, and speaker in the field of lean care. He is the author of Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement (2nd Edition) and co-author of care Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements. Mark has worked as a consultant and coach to care organizations throughout North America and Europe. He was formerly a senior fellow with the Lean Enterprise Institute and continues to serve as a faculty member. Mark is also the Chief Improvement Officer for KaiNexus, a startup software company that helps care organizations manage continuous improvement efforts. Mark earned a BS in Industrial Engineering from Northwestern University and an MS in Mechanical Engineering and an MBA from MIT Sloan Leaders for Global Operations Program. Visit his website at www.MarkGaban.com and his blog at www.LeanBlog.org. Joseph E. Swartz is the Director of Business Transformation for Franciscan St. Francis of Indianapolis, IN. He has been leading continuous improvement efforts for 18 years, including 7 years in care, and has led more than 200 Lean and Six Sigma improvement projects. Joseph is the co-author with Mark Graban of care Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvement and co-author of Seeing David in the Stone and was previously an instructor at the University of Wisconsin. Joseph earned an MS in Management from Purdue University as a Karnnert Scholar for academic excellence. Read more ( javascript:void(0) )